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Terms & Conditions Merch

Terms & Conditions Merch

Last updated: 15/09/2025

By accessing or purchasing from our webshop (https://store.thehangar.be), you agree to the following Terms & Conditions. Please read them carefully.

 

1. Definitions

  • “We”, “Us”, “Our”: refers to Hangar, the owner and operator of this website.

  • “Customer”, “You”, “Your”: refers to the person placing an order through the webshop.

  • “Products”: refers to the items listed and available for sale on our website.

 

2. Scope

These Terms & Conditions apply to all purchases made via https://store.thehangar.be.

We currently only sell and ship within Belgium.

 

3. Company Information

Hangar SRL

Chau. d’Alsemberg 1021, 1420 Braine-l’Alleud, Belgium

VAT Number: BE0691771039

Email: info@thehangar.be

 

4. Orders

  • All orders are subject to availability and acceptance.

  • We reserve the right to cancel any order at our discretion.

  • Orders are confirmed only upon receipt of full payment.

5. Prices & Payment

  • All prices are listed in EUR (€), including Belgian VAT (21%) unless otherwise stated.

  • Shipping costs are calculated at checkout.

  • We accept secure payments via Bancontact, Apple Pay, Google Pay, Visa, Mastercard.

  • Orders will not be processed until full payment is received.

 

6. Shipping & Delivery

  • We ship orders only within Belgium.

  • Estimated delivery times are provided but not guaranteed.

  • Delivery takes place when the customer, or a third party designated by the customer (not the carrier), physically receives the goods. Only at that moment does the risk of loss or damage transfer from Hangar to the customer.

  • Until delivery, transport is at the risk of Hangar. If a package is lost or damaged during delivery, Hangar remains responsible and will either resend the order or refund the customer.

 

7. Right of Withdrawal (14 + 14 Days)

In accordance with Belgian consumer law:

  • You have 14 calendar days from the delivery date to withdraw from the purchase without giving a reason.

  • The withdrawal must be communicated within this period. You can notify us by email (info@thehangar.be), via our contact form, or by any other clear written statement.

  • After notifying us, you then have an additional 14 days to return the item.

  • Products should be returned in original condition. Items that are used, damaged, or not in original packaging may still be returned, but Hangar may apply a deduction for any diminished value.

  • Custom-made or personalized items are non-refundable unless defective.

  • Return shipping costs are at the customer’s expense.

 

8. Warranty & Defects

  • All products come with a 2-year legal warranty against manufacturing defects, starting from the delivery date.

  • If a defect is discovered, Belgian law (Art. 1649quater, §2 of the Civil Code) allows the customer two months from discovery to notify Hangar. Depending on the situation, Hangar will repair, replace, or refund the item.

  • The warranty does not cover misuse, normal wear and tear, or accidental damage.

  • To request a warranty claim, provide your order number and photographic evidence of the defect.

 

9. Liability

  • We are not liable for indirect or consequential damages.

  • Our liability is limited to the amount paid for the item in question.

  • We are not responsible for damage caused by improper use or installation.

  • The customer agrees to use the product in accordance with all applicable laws and instructions. Misuse, unauthorized modifications, or use contrary to the intended purpose is solely the responsibility of the customer. Hangar shall not be held liable for any resulting damages, losses, or legal consequences.

 

10. Intellectual Property

All content on our website, including product designs, text, images, and logos, is the property of Hangar and protected by copyright laws. Unauthorized use is strictly prohibited.

 

11. Privacy

Your personal data is processed in accordance with our Privacy Policy. We only collect data necessary to process and deliver your order, and we never share your data with third parties without your consent.

 

12. Amendments

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page. Continued use of the website after changes implies acceptance of the new terms.

 

13. Contact

If you have any questions about these Terms & Conditions, you can reach us at:

Hangar SRL

Chau. d’Alsemberg 1021, 1420 Braine-l’Alleud, Belgium

VAT Number: BE0691771039

Email: info@thehangar.be